Terms of Service
1. Introduction
Welcome to SECRAB Auto Parts Marketplace. By accessing our website, you agree to these terms of service. Please read them carefully before using our platform.
2. User Accounts
You must be at least 18 years old to use this service
You are responsible for maintaining the security of your account
You must provide accurate and complete information when creating an account
3. Product Listings
All product listings must be accurate and include:
- Accurate description of the part
- Clear photos showing the condition
- Correct pricing information
- Warranty information if applicable
4. Shipping & Returns
Our shipping and returns policy includes:
Shipping Times
- • Standard delivery - Local Stock: 2-3 business days
- • Express delivery - Local Stock: Same business day (order before 9AM)
- • Priority delivery - Foreign Stock: 4-6 business days
- • International shipping: 8-12 business days
Returns
- • Return window is as per the warranty period indicated in the product card and page
- • Must be in original condition
- • Return shipping paid by SECRAB. However, packaging is the Customer's responsibility
- • Refunds are made within 14 days credited to the Customer's payment method
5. Prohibited Activities
Posting false or misleading information
Engaging in fraudulent activities
Harassing other users
Violating intellectual property rights
6. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: support@secrab.store
Phone: +971 56 762 9390
Address: Dubai Silicon Oasis, Dubai, UAE